1. Mawu Oyamba
This manual provides essential information for the installation, operation, and maintenance of your Midea M Thermal 12.2 kW Reversible Monoblock Heat Pump, model MHC-V12WD2N8-C. This single-phase inverter heat pump is designed to provide efficient heating, cooling, and domestic hot water production for your home.
The M Thermal unit is a versatile solution capable of producing hot water for radiant heating systems or radiators, and can also operate in cooling mode for summer air conditioning. For domestic hot water (DHW) production, an external storage tank equipped with a heat exchanger (not supplied by Midea) is required.
2. Zofunika Kwambiri
- Reversible Operation: Provides both heating and cooling functionalities.
- Domestic Hot Water (DHW) Production: Capable of producing hot water for sanitary use when connected to an appropriate external storage tank.
- Wired Control with Smart Kit: Equipped with a wired control unit that includes an integrated Smart Kit, enabling remote control via the MSmartHome application.
- Advanced Control Functions: The wired control features a weekly programmer for operation scheduling, an ambient temperature sensor, and a DHW disinfection programming function.
- SG Ready Certification: M Thermal Power Series Monoblock units are equipped with interface mechanisms for Smart Grid connection, allowing for efficient energy management in conjunction with electricity supply.
- High Water Supply Temperature: Capable of setting water supply temperatures up to 65°C for heating, suitable for both low and medium enthalpy systems.
- Two-Zone Temperature Control: Manages two differentiated temperature zones simultaneously, accommodating terminals operating at different diffusion temperatures.
- Simplified Wiring (HomeBus Protocol): The wired control uses a simple bipolar conductor for connection, simplifying installation and reducing wiring errors.
- Solar Thermal Integration: The system can control a solar thermal panel system to supplement domestic hot water production.
3. Zamalonda Zathaview

Chithunzi 1: Midea M Thermal 12.2 kW Monoblock Heat Pump outdoor unit.
This image displays the Midea M Thermal 12.2 kW Monoblock Heat Pump outdoor unit. The unit is predominantly white, featuring a rectangular shape. A large circular fan grille is prominently visible on the front panel, while ventilation grilles are present on the left side. The Midea brand logo is located on the upper right section of the front panel.
4. Kukhazikitsa ndi Kuyika
Installation of the Midea M Thermal heat pump requires specialized knowledge and should only be performed by qualified and certified professionals. Improper installation can lead to equipment damage, inefficient operation, and safety hazards.
4.1. Kusankha Malo
Choose a location for the outdoor unit that allows for adequate airflow, minimizes noise disturbance, and provides easy access for maintenance. Ensure the unit is placed on a stable, level surface.
4.2. Kulumikizana kwamagetsi
The unit operates on a single-phase power supply. All electrical wiring must comply with local and national electrical codes. Ensure proper grounding and circuit protection are in place.
4.3. Hydraulic Connections
Connect the heat pump to your heating/cooling distribution system and, if applicable, to the domestic hot water storage tank. The system supports various hydraulic control components such as 3-way valves, circulation pumps, and non-return valves. Ensure all connections are watertight and properly insulated.
4.4. Wired Control Unit Connection
Connect the wired control unit to the heat pump using a simple bipolar conductor. This connection is designed for ease of installation and to prevent wiring errors.
5. Malangizo Ogwiritsira Ntchito
The Midea M Thermal heat pump can be operated via its wired control unit or remotely through the MSmartHome application.
5.1. Wired Control Unit
The wired control unit provides direct access to all system functions:
- Kusankha Mode: Switch between heating, cooling, and domestic hot water modes.
- Kuyika kwa Kutentha: Adjust the desired water supply temperature for heating (up to 65°C) or cooling.
- Weekly Programmer: Set schedules for automatic operation based on your daily and weekly needs.
- DHW Disinfection: Activate the programmed disinfection cycle for the domestic hot water tank to maintain hygiene.
- Zone Control: Manage temperature settings for up to two independent zones.
5.2. MSmartHome Application
With the integrated Smart Kit, you can control your heat pump remotely using the MSmartHome application on your smartphone or tablet. This provides convenience and flexibility for managing your home's climate and hot water from anywhere.
- Download the MSmartHome app from your device's app store.
- Follow the in-app instructions to connect your heat pump to your home Wi-Fi network.
- Once connected, you can access all control functions available on the wired unit, including mode selection, temperature adjustment, scheduling, and monitoring.
6. Kusamalira
Regular maintenance is crucial for ensuring the long-term efficiency and reliability of your Midea M Thermal heat pump. It is recommended to schedule annual professional inspections and servicing.
6.1. Kusamalira Ogwiritsa
- Keep Unit Clear: Ensure the outdoor unit's fan and ventilation grilles are free from obstructions such as leaves, dirt, or snow.
- Koyera Kunja: Nthawi ndi nthawi pukutani kunja kwa chipangizocho ndi chofewa, damp nsalu kuchotsa fumbi ndi nyansi.
- Onani Kutayikira: Regularly inspect hydraulic connections for any signs of leaks.
6.2. Professional Maintenance
A qualified technician should perform the following tasks annually:
- Inspect and clean the evaporator and condenser coils.
- Check refrigerant levels and pressure.
- Verify electrical connections and components.
- Inspect and test all safety devices.
- Check the operation of pumps, valves, and other hydraulic components.
7. Mavuto
If you encounter issues with your heat pump, refer to the following general troubleshooting steps. For complex problems or error codes, contact a qualified service technician.
- Palibe Mphamvu: Check the main power supply to the unit and ensure circuit breakers are not tripped.
- Unit Not Heating/Cooling: Verify that the correct operating mode is selected on the control unit or app. Check temperature settings. Ensure outdoor unit is not obstructed.
- Phokoso Lachilendo: Minor operational noises are normal. If you hear loud or unusual sounds, power off the unit and contact a technician.
- Makhodi Olakwika: If an error code appears on the wired control unit, note the code and consult your technician or the full service manual for specific guidance.
8. Mafotokozedwe aukadaulo
| Mtundu | Midea |
| Nambala ya Model | Chithunzi cha MHC-V12WD2N8-C |
| Mtundu | Reversible Monoblock Inverter Heat Pump |
| Mwadzina Mphamvu | 12.2 kw pa |
| Gwero la Mphamvu | Single-Phase Electrical (Solar thermal integration capable) |
| Njira Yowongolera | Wired Command Unit, MSmartHome App |
| Makulidwe azinthu (L x W x H) | 104cm x 41cm x 86cm |
| Dziko lakochokera | China |
9. Chitsimikizo ndi Thandizo
9.1. Ndondomeko Yobwezera
If you wish to return a product within 30 days of receipt because you have changed your mind, please consult the retailer's return policy page. For defective or damaged products, specific procedures apply; refer to the retailer's help page for detailed instructions. For purchases made through a marketplace seller, consult their specific return policies.
9.2. Thandizo laukadaulo
For technical assistance, service requests, or inquiries regarding your Midea M Thermal heat pump, please contact Midea customer support or your authorized Midea service provider. Ensure you have your model number (MHC-V12WD2N8-C) and purchase details available when contacting support.





