DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router User Manual

1. Mawu Oyamba

This manual provides comprehensive instructions for the installation, configuration, and operation of your DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router. The Vigor 2927AX is designed to deliver robust and secure network connectivity for small to medium-sized businesses, offering advanced features such as Dual WAN load balancing, Wi-Fi 6 wireless, Gigabit LAN ports, and extensive VPN capabilities.

2. Zambiri Zachitetezo

• Ensure the router is placed in a well-ventilated area, away from direct sunlight, heat sources, and moisture.
• Use only the power adapter supplied with the device. Using an incorrect adapter may damage the router and void the warranty.
• Do not open the router casing. Bweretsani ntchito zonse kwa anthu oyenerera.
• Sungani chipangizocho kutali ndi ana.
• Disconnect power during electrical storms or when unused for long periods.

3. Zamkatimu Phukusi

Onetsetsani kuti phukusi lanu lili ndi zinthu izi:

• DrayTek Vigor 2927AX Router
• Adapter yamagetsi
• Ethernet Cable
• Quick Start Guide

4. Hardware Paview

4.1 Gulu Lakutsogolo

The front panel of the Vigor 2927AX features various LED indicators and ports for status monitoring and connectivity.

Chithunzi: Front panel of the DrayTek Vigor 2927AX router, highlighting its LED status indicators, two USB ports, two WAN ports (WAN1 and WAN2/LAN6), and five Gigabit LAN ports (P1-P5).

1. Mawonekedwe a LED: Provide live feedback on the router's operational status, including power, internet connectivity, Wi-Fi activity, and LAN port status.
2. 2x USB Ports (USB1, USB2): Used for connecting 3G/4G/5G USB modems for failover or load balancing, or for connecting USB storage devices for network-attached storage (NAS) functionality.
3. Dual WAN Ports (WAN1, WAN2/LAN6): WAN1 is a dedicated Gigabit Ethernet port. WAN2/LAN6 is a configurable Gigabit Ethernet port that can function as a second WAN port for multi-WAN connectivity or as an additional LAN port.
4. 5x LAN Ports (P1-P5): Gigabit Ethernet ports for connecting local network devices such as computers, servers, network printers, and network-attached storage (NAS) devices.

4.2 Gulu lakumbuyo

The rear panel typically includes the power input, power switch, and a factory reset button.

• Kulowetsa Mphamvu: Imalumikizidwa ku adaputala yamagetsi yomwe yaperekedwa.
• Kusintha Kwamphamvu: Imayatsa kapena kuzima rauta.
• Batani Lokhazikitsanso Factory: Used to restore the router to its default factory settings. Press and hold for approximately 5-10 seconds while the router is powered on.

5. Kukhazikitsa

5.1 Kugwirizana koyamba

1. Lumikizani Mphamvu: Connect the power adapter to the router's power input and plug it into an electrical outlet. Turn on the power switch.
2. Lumikizani WAN:
   • For primary internet access, connect your modem or fiber optic terminal (ONT) to the WAN1 doko pogwiritsa ntchito chingwe cha Ethernet.
   • If using a second internet connection, connect its modem/ONT to the WAN2/LAN6 doko.
   • For 3G/4G/5G failover, insert a compatible USB modem into one of the USB madoko.
3. Connect LAN: Connect a computer or network switch to any of the LAN ports (P1-P5) pogwiritsa ntchito chingwe cha Ethernet.

Chithunzi: The DrayTek Vigor 2927AX router, illustrating its physical appearance and port layout for initial setup.

5.2 Kupeza ma Web Chiyankhulo

1. Ensure your computer is connected to a LAN port of the router.
2. Tsegulani a web osatsegula (mwachitsanzo, Chrome, Firefox, Edge).
3. In the address bar, type the default IP address: 192.168.1.1 ndikudina Enter.
4. Enter the default username (adminachinsinsi (admin). It is highly recommended to change the default password immediately after the first login for security purposes.

5.3 Kukonzekera Kwambiri

Upon first login, you may be guided through a Quick Start Wizard to configure basic internet settings and Wi-Fi.

• Zokonda za WAN: Configure your internet connection type (e.g., PPPoE, DHCP, Static IP) for WAN1 and WAN2.
• Zokonda pa Wi-Fi: Set up your Wi-Fi network name (SSID) and password for both 2.4GHz and 5GHz bands. The Vigor 2927AX supports Wi-Fi 6 (802.11ax) for enhanced performance.

6. Malangizo Ogwiritsira Ntchito

6.1 Dual WAN Load Balancing and Failover

The Vigor 2927AX supports multiple WAN interfaces, allowing for increased bandwidth and connection reliability.

Chithunzi: Diagram illustrating the router's capability to connect to various internet sources like VDSL, Ethernet, and Wi-Fi WAN for multi-WAN functionality.

• Kusanja Katundu: Distributes internet traffic across multiple WAN connections to optimize bandwidth usage. Configure this under WAN > General Setup.
• Kulephera: Automatically switches to a backup WAN connection if the primary connection fails, ensuring continuous internet access. This can be configured for both wired WANs and USB 3G/4G/5G modems.

6.2 VPN Configuration

The router supports up to 50 VPN tunnels, enabling secure remote access and site-to-site connections.

Chithunzi: Visual representation of VPN tunnels securing connections between a headquarters, a branch office, and a remote home user through the Vigor router.

• SSL VPN: Provides clientless remote access via a web browser. Configure under VPN and Remote Access > SSL VPN.
• IPsec/PPTP/L2TP VPN: For site-to-site connections and client-based remote access. Configure under VPN and Remote Access > LAN to LAN or Remote Dial-in User.
• OpenVPN: Supports OpenVPN for flexible and secure VPN connections.

6.3 Wi-Fi 6 (802.11ax) Wireless

The Vigor 2927AX features dual-band Wi-Fi 6 for high-speed and efficient wireless connectivity.

Chithunzi: Illustration of the router's dual-band Wi-Fi coverage, showing devices connected to both the 2.4GHz (AX600) and 5GHz (AX2400) wireless networks.

• Dual Band: Operates on both 2.4GHz and 5GHz frequencies. Configure SSIDs, security, and channels under Wireless LAN > General Setup.
• Wi-Fi ya alendo: Create isolated wireless networks for guests with custom login pages and time/data limits. Access this feature under Wireless LAN > General Setup > Multi-SSID.

6.4 VLANs (Virtual Local Area Networks)

VLANs allow you to segment your network into multiple logical broadcast domains, enhancing security and network management.

Chithunzi: A diagram illustrating how the Vigor router can be used with a SmartLite switch to create and manage VLANs, separating different groups of network devices.

• Configure VLANs under LAN > VLAN. You can assign VLAN IDs to specific LAN ports or SSIDs.

6.5 Firewall and Content Filtering

The router includes an advanced firewall and content filtering features to protect your network.

• Firewall: Configure rules to control inbound and outbound traffic under Firewall > Filter Setup.
• Kusefa Zinthu: Block access to specific websites or categories of content using URL Content Filter or Web Content Filter (requires subscription).

6.6 Ubwino wa Ntchito (QoS)

QoS allows you to prioritize network traffic, ensuring critical applications like VoIP and video conferencing receive sufficient bandwidth.

Chithunzi: A diagram demonstrating Quality of Service (QoS) settings, where different applications and services are assigned varying priority levels to optimize network performance.

• Configure QoS rules under Bandwidth Management > QoS.

7. Kusamalira

7.1 Zosintha za Firmware

Regularly update the router's firmware to ensure optimal performance, security, and access to new features.

1. Download the latest firmware from the official DrayTek webmalo.
2. Lowani pa rauta web interface and navigate to System Maintenance > Firmware Upgrade.
3. Follow the on-screen instructions to upload and install the firmware. Do not power off the router during the upgrade process.

7.2 Backup and Restore Configuration

It is recommended to back up your router's configuration settings before making significant changes or performing firmware upgrades.

• To back up, go to System Maintenance > Configuration Backup.
• To restore, use the same menu and upload your saved configuration file.

7.3 Bwezeraninso Fakitale

A factory reset will revert all settings to their default values. This can be useful for troubleshooting or when reconfiguring the router from scratch.

• Hardware Bwezeretsani: With the router powered on, use a paperclip to press and hold the Bwezerani Fakitale button on the rear panel for 5-10 seconds until the ACT LED flashes rapidly.
• Kukhazikitsanso Mapulogalamu: Yendetsani ku System Maintenance > Factory Default mu web mawonekedwe.

8. Mavuto

• Palibe Intaneti:
  • Check WAN LED status. If off, verify cable connection to modem/ONT.
  • Ensure WAN settings (PPPoE, DHCP, Static IP) are correctly configured in the web mawonekedwe.
  • Restart the modem/ONT and then the router.
• Sitingathe Kulowa Web Chiyankhulo:
  • Ensure your computer's IP address is set to obtain automatically (DHCP).
  • Verify physical connection to a LAN port.
  • Try pinging 192.168.1.1. If unsuccessful, perform a factory reset.
• Kuthamanga Kwapang'onopang'ono kwa Wi-Fi:
  • Check for interference from other devices or networks.
  • Ensure your devices support Wi-Fi 6 (802.11ax) for optimal performance.
  • Adjust Wi-Fi channels to less congested ones.
  • Ensure the router is centrally located and not obstructed.
• VPN Connection Issues:
  • Verify VPN server and client configurations match.
  • Check firewall rules to ensure VPN traffic is allowed.
  • Ensure correct authentication credentials are used.

9. Zofotokozera

10. Chitsimikizo ndi Thandizo

DrayTek products typically come with a limited hardware warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official DrayTek webmalo.

For technical support, firmware downloads, and additional documentation, please visit the DrayTek support portal or contact your local DrayTek distributor.

• Ovomerezeka Webtsamba: www.ochita.com
• Support Portal: Pitani kwa mkulu website for regional support contacts and resources.