1. Mawu Oyamba
The Cisco IP Phone 8861 with Multi-Platform Phone firmware is designed to enhance personal productivity in the workplace through its robust and user-friendly features. This office phone offers an ergonomic design, wideband audio for clear voice communications, reliable operation, and encrypted voice communications for enhanced security.

Figure 1: Cisco IP Phone 8861 device overview.
2. Zofunika Kwambiri
- Optimized for Cisco Webex Calling: This device is optimized for Cisco Webex Calling. A Cisco Webex subscription must be purchased separately.
- Fixed Function Keys: Provides one-touch access to essential features such as service, messaging, directory, hold/resume, transfer, and conference.
- Fully Programmable: Line keys can be configured to support directory numbers or call features like speed dialing.
- Kuchita Bwino Kwambiri: Features Class 2 Power over Ethernet (PoE) and a built-in Gigabit Ethernet switch for PC connection.
- Kugwirizana: Integrates with various industry-leading call control platforms, which may require additional licenses or services.
3. Zamkatimu Phukusi
Onetsetsani kuti phukusi lanu lili ndi zinthu izi:
- Cisco IP Phone 8861 (CP-8861-3PW-NA-K9=)
- Chingwe cholumikizira ndi chopindika
- Ethernet chingwe
- Zolemba
4. Kukhazikitsa
- Lumikizani foni yam'manja: Plug one end of the coiled handset cord into the handset port on the phone base and the other end into the handset.
- Lumikizani ku Network: Connect an Ethernet cable from your network switch or router to the network port on the back of the phone. If using Power over Ethernet (PoE), the phone will power on automatically.
- Connect to PC (Optional): If you wish to connect a PC through the phone, use another Ethernet cable to connect your PC to the PC port on the back of the phone.
- Mphamvu Yolumikizira (ngati simukugwiritsa ntchito PoE): If PoE is not available, connect an optional power adapter (sold separately) to the power port on the phone and then to a power outlet.
- Kukhazikitsa koyamba: The phone will power on and begin its boot sequence. This may take a few minutes as it connects to the network and registers with your call control system.
- Kusintha: Follow any on-screen prompts or consult your system administrator for specific network and account configurations.
5. Malangizo Ogwiritsira Ntchito
5.1 Kuyimba ndi Kulandila Mafoni
- Kuyimba foni: Lift the handset, press the speaker button, or press a line button. Dial the number using the keypad.
- Kuyankha Kuyimba: Lift the handset, press the speaker button, or press the flashing line button.
- Kuthetsa Kuyimba: Replace the handset or press the End Call button.
5.2 Fixed Function Keys
The phone features dedicated buttons for common functions:
- Service: Access various phone services.
- Mauthenga: Access voicemail or message indicators.
- Dalaivala: Access corporate or personal directories.
- Hold/Resume: Place an active call on hold or resume a held call.
- Kutumiza: Transfer an active call to another party.
- Msonkhano: Yambitsani kuyimba kwa msonkhano.
5.3 Programmable Line Keys
The buttons alongside the display are programmable line keys. They can be configured by your system administrator to function as:
- Additional phone lines (directory numbers).
- Speed dial buttons for frequently called numbers.
- Access to specific call features.
5.4 Kuwongolera Voliyumu
Use the volume up (+) and volume down (-) buttons to adjust the volume of the handset, headset, or speakerphone during a call, or the ringer volume when the phone is idle.
5.5 Kugwiritsa Ntchito Mahedifoni
The phone supports a headset for hands-free communication. Connect your headset to the dedicated headset port. Press the headset button to activate/deactivate headset mode. Note that a headset is sold separately.
5.6 Ntchito Zina
- Chepetsa: Press the Mute button to mute your microphone during a call. Press again to unmute.
- Wolankhula: Press the Speaker button to use the speakerphone. Press again to turn off the speakerphone.
- Kubwezeretsanso: Access your call history and redial previous numbers.
- Zojambulidwa: Access and manage call recordings (if enabled by your system administrator).
- Group Calling: Utilize features for group calls as configured by your system.
6. Kusamalira
- Kuyeretsa: Use a soft, dry cloth to clean the phone's exterior. Avoid abrasive cleaners or solvents.
- Chilengedwe: Keep the phone in a dry environment, away from direct sunlight and extreme temperatures.
- Zingwe: Ensure all cables are securely connected and not pinched or damaged.
7. Mavuto
7.1 Palibe Kamvekedwe ka Kuyimba
- Check all cable connections, especially the Ethernet cable to the network port.
- Ensure the phone is receiving power (either via PoE or power adapter).
- Lumikizanani ndi woyang'anira dongosolo lanu ngati vutoli likupitilira.
7.2 Cannot Make or Receive Calls
- Verify the phone is registered with your call control system (check the display for status messages).
- Ensure your network connection is active.
- Confirm that your account is active and has calling privileges.
- Contact your system administrator for assistance.
7.3 Poor Audio Quality
- Check handset and headset connections.
- Sinthani voliyumu pogwiritsa ntchito mabatani a voliyumu.
- Ensure there is no interference from other electronic devices.
- Verify network quality and bandwidth.
8. Zofotokozera
- Mtundu:
- Cisco
- Nambala Yachitsanzo:
- CP-8861-3PW-NA-K9=
- Kulemera kwa chinthu:
- 5.1 mapaundi
- Makulidwe a Phukusi:
- 14.92 x 12.64 x 4.72 mainchesi
- Mtundu:
- Black, Gray
- Mtundu Wafoni:
- IP Foni
- Gwero la Mphamvu:
- Corded Electric
- Mtundu Woyimba:
- Keypad Imodzi
- Kuyankha kwa Dongosolo:
- Za digito
- Zida Zogwirizana:
- Mobile devices, Cisco Webex Calling, other call control platforms
- Kukhoza Kuyimba Kwamsonkhano:
- 2 njira
- Multiline ntchito:
- Multi-Line Operation
- Chizindikiritso cha Oyimba:
- Inde
9. Chitsimikizo ndi Thandizo
For warranty information and technical support, please refer to the documentation provided with your product or visit the official Cisco support website. Specific warranty terms may vary by region and reseller.





